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  • Location:

    Bexhill-on-Sea

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £18500 - £20500 per annum + annual bonus and benefits

  • Contact:

    Amy Lane

  • Contact email:

    Amy.Lane@search.co.uk

  • Job ref:

    Req/569052

  • Expiry date:

    2021-05-30

  • Start date:

    07/01/2021 17:01:42

Customer Service Agent - Bexhill starting salary £18,500 - £20,500 depending on experience

Search Consultancy's Call Centre team are recruiting for a number of Customer Service Agents to join their well known client in Bexhill.

Location- Bexhill

Shift patterns within the times 08:00-19:00 Monday to Friday and 09:00-13:00 Saturday and Sunday.

Duties and responsibilities -

* Inbound calls talking to customers
* Handling calls from customers who are looking to leave
* Identifying opportunities to save the customer
* Helping with queries on existing accounts
* Providing new business quotes
* Taking payments over the phone
* Adjusting policies
* Providing support to customers experiencing financial difficulty
* Providing excellent customer service

Experience and skills required-

* Previous customer service experience
* Experience working in a target driven environment
* Resilient personality
* Good communication skills
* Confident and friendly
* Self motivated

If you have customer service experience and are looking for a new challenge, please apply with your up to date CV, or email your CV to amy.lane@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.