Customer Service - Call Centre

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Faith Hay

  • Contact email:

    faith.hay@search.co.uk

  • Job ref:

    Req/516759

  • Published:

    11 days ago

  • Expiry date:

    2019-03-12

  • Startdate:

    25/03/2019 10:05:50

Customer Service Advisor, Hull £18,653 plus benefits & reward scheme

If you love customer service and are motivated by making life easier for others, you'll enjoy working here. The offices are lovely and the benefits and rewards are great too, with a pay-rise after probation and other attractive benefits including:

* 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) after 3 years' service, and 27 days (plus bank holidays) after 8 years' service
* Discounts at over 100 high street retailers
* Childcare voucher scheme
* Private medical insurance
* Employee assistance programme
* Life insurance
* Employee of the month awards
* Comprehensive induction training and on-going support

Furthermore, previous call centre experience isn't necessary. As long as you have relevant customer service experience then you'll be a great addition to the team. We offer fantastic training and on going support to ensure you will be a confident and happy customer service advisor.

Please note you'll also need to pass a criminal record check and a credit check as well. The interviews for this position are on the 20th March.

What to expect as a Customer Service Advisor here

In your new role you will be speaking with customers and discussing their financial situation including monthly income and expenditure. Great understanding and empathy are key to success as a customer service advisor here. You will need to build up rapport with your customers in order to resolve payment issues. You will be focused on providing the best possible solution for them and ensuring they have a positive and memorable experience.

Does this sound like the customer service advisor job for you? If so, then please apply today to secure yourself an interview!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.