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Customer Service - Call Centre

  • Location:

    Dundee

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Kelly Farquhar

  • Contact email:

    kelly.farquhar@search.co.uk

  • Job ref:

    Req/583011

  • Published:

    7 days ago

  • Expiry date:

    2021-07-22

  • Start date:

    ASAP

Customer Service Advisors (Work from home - Temporary) - Dundee
Full Time Opportunities up to £9.32 per hour

Do you always aim to put customers first? Do you believe that the little things make all the difference? If you do then our clients Customer Service Advisor role is the right role for you!

Our client based in the Dryburgh Industrial Estate, is currently recruiting full time advisors for temporary work, with the opportunity to progress further. If you need more flexibility in your role, we're recruiting for multiple roles working 30 hours + per week. You will be responsible for providing a first class service to customers, ensuring that customer queries are resolved on a first call or email basis. You'll be enthusiastic and confident with the ability to build a good rapport plus have a strong work ethic and a 'can do' attitude.

You will deal directly with customers via telephone, email and in writing and therefore excellent communication, listening and PC skills are essential.

This role will be initially based working from home, in line with government restrictions and is subject to change. You will receive full and comprehensive training and a range of additional benefits. Once back in our Call Centre site, it offers a great location with links to Dundee City Centre, large on-site restaurant and Costa Coffee. Excellent benefits including 28 days holiday (pro rata for part time) rising to 31 days. Salaries start at £8.91 per hour and increase to £9.32 after 12 weeks service.

If you have previous customer service experience, ideally within a call and contact centre or retail environment, please apply online today including a full CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.