Customer Service and Sales Advisor

  • Location:

    Sale, Cheshire

  • Sector:

    Call & Contact Centre, Sales

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum + OTE £25K

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/517092

  • Published:

    3 months ago

  • Expiry date:

    2019-04-17

  • Startdate:

    ASAP

Job Title: Customer Service and Sales Advisor

Job Location: Sale

Job Salary: £20,000 per annum, OTE £25,000

The package for the position of Customer Service and Sales Advisor is:

  • £20,000 per annum
  • A fantastic bonus scheme of up to £500 per month!
  • 23 days holiday plus bank holidays
  • On site games room and free bar!
  • Subsidised Canteen
  • Profit related bonus scheme
  • Regular incentives
  • Pension contribution
  • Fabulous offices in Sale

The company:

As a Customer Service and Sales Advisor you will be handling inbound and outbound calls for the UK's market leading data security company. You will be speaking to businesses who are looking at leaving their contract and will understand their reasons for wanting to leave before providing them with a viable option which will retain their custom and keep them on board! You will be an excellent negotiator and deliver first class customer service,

The role:

As a Customer Service and Sales Advisor we are looking for an individual who is passionate about delivering exceptional customer service and also has the ability to sell. You will be speaking to businesses who are looking at leaving their contract and will understand their reasons for wanting to leave before providing them with a viable option which will retain their custom and keep them on board! You will be an excellent negotiator and deliver first class customer service,. Your day to day responsibilities will include:

  • Handling inbound and outbound calls from existing customers and businesses
  • Discussing their data security and understanding their reasons for wanting to take their business elsewhere
  • Coming up with bespoke plans to retain their business
  • Working towards KPI's and targets

For the position of Customer Service Advisor we are looking for the following experience:

  • Previous experience of delivering exceptional customer service and sales
  • Ideally phone based customer service and sales experience
  • Ability to problem solve and take ownership of each customer query
  • Excellent communication skills
  • A passion for customer service

Apply online now for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.