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Customer Service and Retentions Advisor

  • Location:

    Altrincham

  • Sector:

    Call & Contact Centre, Sales

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum + OTE £25,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/580906

  • Published:

    about 1 month ago

  • Expiry date:

    2021-07-18

  • Start date:

    ASAP

Job Title: Customer Service & Retentions Advisor

Job Location: Altrincham

Job Salary: £21,000, OTE £25,000

Job Hours: Monday to Friday 9am to 5:30pm

Looking for a new Customer Service & Retentions role based in Altrincham?

Looking for a new job with fantastic career prospects in Customer Service & Retentions?

Do you want to earn monthly bonuses for delivering excellent customer service?

NO WEEKEND OR LATE SHIFTS!

ALTRINCHAM LOCATION!

CUSTOMER SERVICE AND CALL CENTRE EXPERIENCE PREFERRED

The package for Customer Service and Retentions Advisor:

  • A salary of £21,000
  • A monthly bonus scheme with an average bonus of £400 p/m for renewals
  • Up to 38 days holiday per year!
  • Amazing offices with games room, free luxury coffee machine, pool table, XBox, deck chairs and 80 inch TV!
  • A relaxed working environment
  • Offices based in Altrincham
  • No weekend work or late shifts!
  • The opportunity to grow with the business

We are looking for a talented and driven Customer Service & Renewals Advisor to join our established team in our Altrincham call centre dealing with inbound and outbound calls offering great customer service, and up selling at every opportunity.

The Customer Service & Renewals Advisor will need customer service and call centre experience, and also the ability to be able to cross-sell and up-sell, so a sales background is also highly advantageous!

For the role of Customer Service & Retentions, we require:

  • Customer service experience in a call centre environment
  • Someone highly motivated and able to work under pressure
  • Financial services background is also beneficial

Sounds like your dream job? Please apply with your CV below!

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.