Job Title: Customer Service & Renewals Advisor

Job Location: Manchester City Centre

Job Salary: £21,000 plus OTE £26,000

Job Hours: Monday to Friday 9am TO 5:30pm

We are on the lookout for a Customer Service & Renewals Advisor to join our expanding team in Wythenshawe!

This is a fantastic opportunity to join market leading business that has a real family feel dealing with their Customer Service inbound calls and Renewals calls




The package for Customer Service & Renewals Advisor:

  • A salary of £21,000
  • A monthly bonus scheme with an average bonus of £450 p/m for renewals
  • Up to 38 days holiday per year!
  • Amazing state of the art offices ion Wythenshawe that includes a games room with deck chairs, pool table, XBox and 80" TV plus luxury coffee on tap and FREE!
  • Free onsite parking
  • Annual trips to the races and massive Xmas party every year!
  • Lunch bought by the MD once per month
  • A relaxed working environment
  • No weekend work or late shifts!
  • The opportunity to grow with the business

We are looking for a talented and driven Customer Service & Renewals Advisor to join our established team in our Wythenshawe call centre dealing with inbound calls offering great customer service, and up selling at every opportunity.

The Customer Service & Renewals Advisor will need customer service and call centre experience, and also the ability to be able to cross-sell and up-sell, so somebody who has sales experience would be preferred although not essential

For the role of Customer Service and Renewals Advisor we require:

  • Customer service experience in a call centre environment
  • Someone highly motivated and able to work under pressure
  • Financial services background is also beneficial

Sounds like your ideal job? Don't hesitate, apply now to avoid disappointment and for immediate consideration please apply with your CV below!

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