Customer Service and Renewals Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre, Sales

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum + OTE £25,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/555720

  • Published:

    about 2 months ago

  • Expiry date:

    2020-04-30

  • Start date:

    ASAP

Job Title: Customer Service & Renewals Advisor

Job Location: Manchester City Centre

Job Salary: £21,000, OTE £26,000

Job Hours: Monday to Friday 10am to 6:30pm (4pm finish every Friday!)

Looking for a new Customer Service & Renewals role based in Manchester City Centre?

Looking for a new job with fantastic career prospects in Customer Service & Renewals?

NO WEEKEND OR LATE SHIFTS!

MANCHESTER CITY CENTRE LOCATION!

CUSTOMER SERVICE AND SALES CALL CENTRE EXPERIENCE PREFERRED

The package:

  • A salary of £21,000
  • A monthly bonus scheme with an average bonus of £400 p/m for renewals
  • Up to 45 days holiday per year!
  • Pension and health-care plans
  • A relaxed working environment
  • Offices based in the City Centre of Manchester
  • No weekend work or late shifts!
  • The opportunity to grow with the business

We are looking for a talented and driven Customer Service & Sales Advisor to join our established team in our Manchester City Centre call centre dealing with inbound and outbound calls offering great customer service, and up selling at every opportunity.

The Customer Service & Sales Advisor will need customer service and call centre experience, and also the ability to be able to cross-sell and up-sell, so a sales background is also highly advantageous but not essential. This is an FCA regulated soft sales role so any FCA regulated experience is also preferable!

For the role, we require:

  • Customer service experience in a call centre environment
  • Experience of working within an FCA regulated environment is ideal
  • Someone highly motivated and able to work under pressure
  • Financial services background is also beneficial

Sounds like your dream job? Please apply with your CV below!

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