Customer Service and Collections

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £17000 - £20000 per annum

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/50667789

  • Published:

    13 days ago

  • Expiry date:

    2019-04-12

  • Startdate:

    25/03/2019

Customer Service & Collections Advisor
Immediate start - Sheffield - Permanent
£17,000 - £20,000 plus commission
Free Parking

If you're looking for a fresh start within a professional environment then this could be for you! We are working with a well known debt collection agency in Sheffield to find a number of new recruits! After great success, the company is looking for confident, friendly and hard working candidates to join them at this very busy period.

The role -

The role will include speaking to customers in regards to outstanding payments whether that is on products such as car finance or maybe utility bills, a good relationship will need to be built through a consultative approach to customer service.

Experience -

We are looking to speak with candidates who have worked within a sales or targeted environment previously. You must be IT literate and able to use bespoke systems. Collections experience would be advantageous but is not essential.

The person -

Candidates must be confident when speaking to customers over the phone and used to handling sensitive data and information. It can be difficult speaking with people about money/debt so empathy is a must! You must be able to pass a credit check.

Benefits -

The company have free onsite parking and are offering a good basic salary with a good commission structure. No weekend work is required and the company are closed for bank holidays. Good working hours.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.