Customer Service and Collections
£17,000 - £20,000 with great OTE potential
Monday - Friday - Free parking
Search Consultancy is working with one of Sheffield most prestigious Debt Collection Consultancy's to recruit a number of Collections advisors at this very busy period.
We are looking to speak with a variety of candidates, a collections background would be ideal but we find candidates who have worked within sales, banking/finance, customer service and insurance can be very successful within this industry.
As a Customer Service & Collections Advisor your main duties and responsibilities will be:
* Outbound calls to customers regarding their outstanding debt
* Building strong relationships with customers to enable effective conversations
* Establishing needs
* Effective questioning
* Discussing repayment options
* Organising repayment plans
* Keeping up to date with FCA regulations
* Maintaining a high level of customer service
* Working towards daily targets
The ideal Customer Service and Collections advisor will be:
* Target/money driven
* Efficient and assertive
If you are looking to take the next step within your career and work for a driven and professional company then please APPLY NOW for a telephone conversation
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.