Customer Service Agent

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £16700 - £19000 per annum

  • Contact:

    Christopher Keay

  • Contact email:

    christopher.keay@search.co.uk

  • Job ref:

    24012019

  • Published:

    2 months ago

  • Expiry date:

    2019-05-16

  • Startdate:

    20/05/2019

Do you love Customer Service but not sales? Experienced in working to targets and want a supportive team environment to work within?

Apply for this job today:

As a Customer Service Advisor, you'll be earning £16700 and £19000, working with brilliant teams in a really modern building just a short walk from Glasgow Central station and close to some of the best cafés, restaurants and gyms.

Your role is to talk with our customers, both inbound and outbound and set up affordable and sustainable repayment plans, your listening and questioning skills will be put into play to gain an understanding of their individual circumstances and to agree the best course of action. A key skill we look for is making sure we treat customers as individuals, recognising those in financial difficulties and / or vulnerable situations.

In addition to being full supported in the job, there are numerous additional benefits available to suit your lifestyle and boost your income.

What we're looking for:

You'll need to be a natural listener and communicator. The kind of person who can empathise with a customer, understand what they want and work out what they can do next. You may have previous experience in retail, customer service and client advisor roles within financial services.

What you'll need to bring (Right to work in the UK)

? To provide satisfactory references for the last year

? To have NO unspent criminal convictions in UK & overseas

? Over 18 years of age

If you think you have what it takes, then apply here today. We have a number of start dates coming up, so there are immediate starts (once all checks are done) available. Submit your CV today to find out more and to secure an immediate interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.