Customer Service Advisor - £10.50ph

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Ben Bradley

  • Contact email:

    ben.bradley@search.co.uk

  • Job ref:

    Req/480604_1533720821

  • Published:

    3 months ago

  • Duration:

    1 month

  • Expiry date:

    2018-09-07

  • Startdate:

    13/08/2018 13:22:30

Are you looking for a new role starting on Monday 13th August? Do you want to work for a leading financial services provider?

Then I have a brilliant opportunity starting on Monday!

We are looking for talented customer service professionals to join my client based out at Edinburgh gyle for a 4-6 week project working in the credit cards team.

So what will you be doing?

  • Taking inbound calls from customers with general queries and also queries about a specific communication that has been sent to them
  • Building rapport with customers over the phone
  • Escalating complaints where necessary and ensuring accurate and details notes are left on the internal system
  • Learning all internal departments and what they deal with
  • Ensuring all DPA and GDPR guidelines are adhered to

What are we looking for?

  • Excellent customer service and communication skills
  • You must be available immediately
  • You must be able to pass a credit check and criminal record check
  • You need to be able to work hours between 8am and 10pm, Monday to Sunday (5 days from 7)

Get in touch as soon as possible for more information!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.