Swedish Speaking Customer Advisor

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:


  • Salary:


  • Contact:

    Maria Stathopoulou

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Startdate:


Swedish Speaking Customer Advisor

£18,500 per annum

Our client, an international customer services provider is currently looking to offer a full time position for an excellent candidate with great customer services skills!

A good benefit package as below:

* 40 hours contact; however these times are always subject to change depending on business requirements, so this should be taken into consideration.
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account

Duties and responsibilities:

* The main responsibility of this role will be to support customers within the UK via phone.

* This role will require flexibility over working hours

* Handling customer complaints, taking responsibility to investigate, escalate and track appropriately - providing the cardholder with a timely and satisfactory resolution

Experience, Knowledge and skills required:

* Fluency in Swedish and English
* Previous experience in Customer Service
* Computer literate: Word-processing, Excel, internet and general systems usage

If you are interested in this role, please apply online today!

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