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Customer Service Advisor - Hybrid

  • Location:

    Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £20.000 - £20000 per annum + free parking, bonuses

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/601799hy

  • Published:

    about 1 month ago

  • Expiry date:

    2022-05-19

  • Start date:

    30/05/2022 16:25:20

Customer Service Advisor - Hybrid
Salford Quays
Monday - Friday hours between 8am - 8pm 1 in 4 Saturdays
£20,000 with the chance to earn quality led bonuses of up to £175 per month

Do you have Customer Service experience and are looking for a new opportunity?
We have Customer Service Advisor roles based in stunning modern offices in Salford Quays!

EXCELLENT COMPANY BENEFITS!

We are on the look out for experienced Customer Service Advisors to join our client during a very exciting period of growth.

What the role will entail:
* Supporting customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience whether it's the first call of the day or the last
* Pre-authorise or decline treatment in line with companies policy coverage, responding with empathy at all times
* Accurately maintain the customer database, ensuring all conversations and outcomes are recorded
* Maintain high professional standards at all times and abide by all regulatory requirements

Package/Benefits:
* Excellent onsite training
* Potential for hybrid working once trained
* Amazing modern offices near to central Manchester
* 25 days holidays + buy and sell scheme
* Onsite coffee shop and cafe
* Virtual gym membership
* Great pension!

DBS AND CREDIT CHECK WILL BE CONDUCTED TO THE SUCCESSFUL CANDIDATES!
If you have previous Customer Service experience ideally gained within a phone based role, however not crucial then please apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.