Customer Service Advisor - Hybrid

Are you looking for a rewarding job? Do you love putting customer's needs first and always aim to provide the best service possible? Would you like to work for one of the UK's most respected and reputable financial organisations?

I'm hiring for customer service advisors based in Leeds to start in July! This is an office based role; however hybrid working is available with a minimum of 2 days in the office per week.

As a customer service advisor you will be:

* Handling inbound and outbound calls from customers
* Providing your specialist support and advice
* Communicating through various channels, e.g. telephone, email and webchat
* Directing customers to other organisations
* Setting up payment plans

What am I looking for?

* One years experience working in an office based environment
* Excellent customer service skills
* The ability to show empathy
* Great telephone manner
* Experience in financial services is beneficial but not essential

So… What are the benefits?

* A competitive salary of up to £28,000 (depending on experience)
* Discretionary bonus
* Flexible benefits
* Hybrid working
* 28 days holiday
* Life assurance
* Wellbeing and support programmes

Please click apply now, I would love to hear from you!

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