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  • Location:

    Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    Up to £9.50 per annum + Excellent benefits

  • Contact:

    Jody Vickers

  • Contact email:

    jody.vickers@search.co.uk

  • Job ref:

    Req/603101

  • Duration:

    Temp to Perm

  • Expiry date:

    2022-05-22

  • Start date:

    09/05/2022

Job title: Customer Service Advisor

Location: Office based in Manchester City Centre

Salary: £9.50 per hour

Contract: Temporary until September 2022 (opportunities to go permanent)

Hours: Monday to Friday 9am - 5pm or 10am - 6pm (1 Saturday or Sunday worked a month, with a day off during the week)

The rewards:

  • Fantastic working environment
  • Discounted products if perm
  • Opportunity for a permanent contract
  • Weekly pay, so you'll always have a good cash flow
  • 28 days holiday per year (including bank holidays)
  • Dedicated consultant at Search Consultancy to help you along your career development

Start date - Monday 9th May 2022

The Job:

  • As a Customer Service Advisor you will be the first point of contact for all queries via email
  • Dealing with a high volume of emails and communicating with customers
  • Ability to capture customer information efficiently and accurately
  • Having an excellent understanding of the services in order to provide customers with highest level of service via email

A few things you'll need as a Customer Service Advisor

  • Exceptional IT skills and accuracy of logging information
  • Confident communicator via email
  • Good grammar & spelling
  • Previous experience of delivering exceptional customer service
  • Excellent attention to detail
  • Great team player
  • Problem-solving skills and the ability to take ownership over each customer query
  • Ability to work under pressure in a fast-paced environment

If you are interested please apply now with your CV!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.