Inbound Customer Service Advisor
37 Hours per week GUARANTEED
Are you working in retail but don't want to stand on your feet all day? Are you're looking to further your career in customer service? If so we are currently recruiting for advisors with one of the UK's leading retail brands, so why not consider applying for this great opportunity?
What's in it for you?
As an employee you'll get 28 days holiday (including bank holidays) and genuine career progression opportunities to those who are keen to further develop.
You will be working in an impressive, open plan office with an on site restaurant, break facilities and free parking. They work really hard to create a fun working environment with dress down and social activities taking place throughout the year.
You will be rewarded with excellent benefits which including discounts on retail brands, cinema tickets, rail travel, mobile phone contracts and gym memberships to name just a few!
We think you'll enjoy being part of a lively environment where employees are valued and where the company recognition scheme rewards your hard work and actively promotes from within. (Over 90% of managers promoted internally). This is a great opportunity to start a career in Customer Services or to accelerate your career if you are already in the industry.
Duties and Responsibilities
There's no outbound calling, you'll be talking to customers calling in with general queries and you'll also be resolving customer complaints. Full training will be given to ensure you are comfortable and confident in your role before you get stuck in.
What we're looking for
You'll be a natural communicator, the kind of person who enjoys supporting others. You will be able to empathise with customers, identify the best ways to offer support, and deliver the best outcome for your customers.
Beyond this, you'll have previous experience in a retail or customer service environment.
If this sounds like something you are interested in, then please give me a Chelbie ASAP on either 0116 247 3304 or 07771616393 to discuss further.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age