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Customer Service Advisor

  • Location:

    Old Trafford, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18300.00 per annum + OTE £18,500

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/587528

  • Published:

    about 1 month ago

  • Expiry date:

    2021-10-20

  • Start date:

    ASAP

Job Role: Customer Service Advisor

Based: Old Trafford, Manchester

Salary: £18,300

Hours: 9am to 5pm Monday to Friday

WORK FROM HOME OPTION AVAILABLE ONCE FULLY TRAINED!!!

Our Client is a well-established Old Trafford, Manchester based finance business who sell the trade and are on the look out for Customer Service Advisor!

The role of Customer Service Advisor:

As part of our friendly team based at the Old Trafford, Manchester site, you'll take great pride in speaking to customers and providing outstanding customer service, no matter how busy you are! As part of a small team you will also make a difference handling inbound calls and emails as well as the webchat function

Job duties of Customer Service Advisor:

  • Interacting with our customers, including taking orders from customers over the telephone, email and webchat
  • Updating customers on their accounts
  • Providing fantastic customer service on every call and interaction
  • Maintaining an excellent product knowledge

Candidate profile for Customer Service Advisor:

  • Experience working in customer facing environments such as customer service or retail
  • Good basic levels of literacy and numeracy
  • Good basic IT skills
  • Good listening skills
  • Ability to build rapport swiftly
  • Reliable, punctual, and flexible in attitude to work
  • Positive attitude
  • Willingness to learn, and demonstrates initiative

If you're ready to work in a friendly, busy team with a company that is rapidly expanding, please email your CV using the link provided. Local interviews will be held and an immediate start is available.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.