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Do you want to work for an award winning company? Do you have a passion for customer service and enjoy working in an office environment?
I am currently recruiting for Customer Service Advisors to work for the UK's largest equity release service based at their Head Quarters in Leeds. My client specialises in equity release, mortgages and pensions.
Salary: £9.23ph plus uncapped commission (OTE £24K)
Hours: 37.5 hours over 5 days
Business operation hours are between 8am-9pm Monday-Saturday, and 9am-5.30pm Sunday.
Duties and responsibilities:
* Conducting outbound calls to support existing client base
* Contacting warm leads when customers visit the website
* Converting leads in to appointments
* Providing exceptional customer service at all times
* Effectively working towards KPI's
* Excellent telephone manner
* Experience working in a customer service environment (previous contact centre experience is a bonus)
* Experience working towards KPI's
* The ability to build rapport and empathise with customers
* Strong negotiation skills
* IT literate
* High level of motivation
* Consistent work ethic
* The ability to prioritise workload
Please click apply today!
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