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Do you have a passion for customer service? Do you want to work for an award winning company? I am currently recruiting for Customer Service Advisors to work for the UK's largest equity release service based at their head quarters in Leeds.
Salary: up to £20k (plus commission - OTE £25k)
Hours: 37.5 hours over 5 days (must be flexible between 8am-9pm Monday-Saturday, and 9am-5.30pm Sunday)
What will you be doing?
* Conducting outbound calls to support existing client base
* Following warm leads when customers visit the website
* Discussing the companies products
* Converting leads in to appointments
* Promoting the business at all available opportunities
* Providing exceptional customer service at all times
* Effectively working towards KPI's
* Supporting with ad hoc duties
What do you need?
* Excellent telephone manner
* Experience working in a customer service environment (previous contact centre experience is a bonus)
* Experience working towards KPI's
* The ability to build rapport and empathise with customers
* Strong negotiation skills
* IT literate
* High level of motivation
* Consistent work ethic
* The ability to prioritise workload
To avoid missing out on this fantastic opportunity, please click apply today - we would love to hear from you.
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