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£9.77 - £10.71 per hour + Plus shift allowance
Customer Service Advisors
Monday to Sunday shift pattern 8am - 8pm (you will be required to work 2 in 4 weekends)
Basic ranging from - £9.77 per hour to £10.71 per hour
Shift allowance will give you an addition - £1200 per annum
What's in it for you?
* Shift allowance for working on a weekend
* 27 days holiday at start, rising to 30 days
* Competitive pension / income protection / life assurance
* 2 paid days for volunteering per year
* Over 800 employee retail discounts
* Cycle to Work Scheme
* Positive working environment in contemporary offices
* Strong career path within Financial Services
* Family friendly policies and supportive working environment
* Recognition scheme and a culture in which we celebrate success
* Colleague network groups committed to inclusion and diversity within our Bank
* Access to well-being support 24 hours a day 365 days a year
About the role:
Working as part of our strong front line team, you'll be taking calls from our customers, helping them with their needs, and solving their problems when necessary. You'll receive a full training programme supported by our training academy.
You need to have previous customer service experience, and if you fit our criteria, we are offering a brilliant opportunity to join our award winning team and learn our industry recognised Customer First approach.
Knowledge, skills and experience required:
We want you to impress us with the skills you have, together with what you've built/learned from your previous roles. If you demonstrate the desired skills and competencies we are looking for, you could become part of our team. The skills you need are:
* Excellent communication skills
* Ability to multitask and prioritise
* Passion, energy and enthusiasm
* Excellent listening and problem solving skills
* The ability and desire to work in a fast paced environment
* A hardworking and committed attitude
* Resilience & determination
What are you waiting for apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.