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Customer Service Advisor

  • Location:

    Bristol, England

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Sam Provis

  • Contact email:

    sam.provis@search.co.uk

  • Job ref:

    Req/577959

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-13

  • Start date:

    13/05/2021 18:12:45

Inbound Customer Service Advisor

Salary - £18,500
Shifts - 3 weeks, Monday to Friday 9am - 6pm then 40 hours per week. Full flexibility between 8am - 9pm Monday to Sunday

This is a permanent, full time role with an end of May start date so a quick turn around!

Is this role right for you?
* Would you love being part of a highly engaged and compassionate team with a genuine interested in customer service? Do you want to build a career within a global brand?

If you can answer 'YES' to these questions, then we'd love to hear from you!

Job Description:
* Dealing with general inbound queries
* Updating the CRM system accurately
* Setting appointments
* Taking payments on the phone


What do we need from you?
* Customer service experience required in any capacity/industry
* Strong Verbal and written skills with the ability to show attention to detail
* Problem solving and strong communications skills
* Professional and friendly telephone manner
* Any form of customer Service experience
* High levels of resilience and patience when dealing with difficult situations or customers who may find it hard to understand what you're explaining
* A good consistent typing speed
* Take ownership of situations with positivity and a can-do attitude
* Able to work within a fast paced, engaging environment

Are you ready now for your next exciting new role? Please apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.