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Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £20500.00 per annum + OTE £23,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/577949

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-13

  • Start date:

    ASAP

Customer Service Advisor (5 month contract plus the chance to go permanent) - You must have a minimum of 6 months customer service experience.

Manchester City Centre, £20,500 Salary

Monday to Friday hours!

An amazing opportunity to work as a customer service advisor for an award winning Financial Services business with a 5 star rating!

What you'll need

  • You must have at least 6 months customer service experience from either:
    • Contact Centre
    • Retail
    • Hospitality
  • Excellent communicator
  • Positive attitude and desire to learn!
  • You must pass a DBS (Criminal Records) check

What's on offer

We're working with one of the UK's leading investment companies. With a unique take on the market, business is booming and so they're growing their team of customer service advisors. They have an excellent reputation in the market for professionalism. Their trust pilot scores speak for themselves; offering value for money and informed insights to their customers.

Further more, you don't need finance experience to do well here. If you can wow customers and exceed their expectations you'll do well. They will teach you the rest through their comprehensive and supportive training programme.

What you get

Typical with finance companies, they offer generous benefits and reward performance. In addition to a decent basic salary and the chance to earn more in bonus, there are a range of benefits to suit your lifestyle:

  • Bonus scheme
  • Group income protection
  • Life assurance
  • Company contribution towards gym memberships
  • Unum Help@hand - app for key health support services, virtual GP, mental health and physiotherapy
  • Interest free travel loans
  • Eye care vouchers
  • Staff rates on products
  • Recognition schemes
  • Retail Discounts across hundreds of retailers

What to expect

Like any role in customer services you'll be taking incoming calls from customers and providing them with a world-class service, owning their query and providing the customer with what they need. There will be some admin associated with the role too.

You must have previous customer service experience, excel at delighting customers and be motivated to build a career in customer service. They will teach you everything you need to know and support you to become the best customer advisor you can be.

Apply now - You don't want to miss out on this one!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.