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Customer Service Advisor

  • Location:

    Burnley

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Excellent benefits

  • Contact:

    Connor Partridge

  • Contact email:

    Connor.Partridge@search.co.uk

  • Job ref:

    Req/577342

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-07

  • Start date:

    ASAP

Customer Service Advisor

£20,000-£25,000 + Monthly bonuses & yearly bonus

Monday-Friday (early finish on a Friday)

A rare and amazing job opportunity has arisen for an ambitious and driven Customer Service Advisor to join my clients business based in Burnley.

My client is a global designer specialising within the hospitality, healthcare, Cruises & Workspace sectors.

Founded in 1985, they have flourished as a business over the past 35 years growing from a team of 2 people to now 90 strong at their global HQ. Since initiation, they have won 2 Queen's Awards, Lancashire Business of the year and many more. Supporting their staff and suppliers is key to their success and they are proud of their legacy as an ambitious market leading company.

Customer Service Advisor benefits:

  • A competitive salary based on skills and experience
  • Attractive monthly target-based bonus in addition to an annual sales team bonus based on % of total sales
  • 22 days holiday plus 8 bank holidays which increases based on length of service
  • Training/qualification opportunities
  • On-site parking
  • Various social initiatives
  • Early Friday finish

Customer Service Advisor duties:

  • 90% dealing with existing clients & 10% dealing with new clients
  • Develop existing accounts & enhance working relationships
  • Drive campaigns with targeted clients (E-Shots, etc.)
  • Ensure that a regular flow of information, promotion, and general communication happens with both new & existing clients
  • Ensure targets/ KPIs are met
  • Report relevant information and feedback in a timely manner, using the appropriate tools, software, and communication skills to engage with and influence others

Interested in knowing more about this Customer Service Advisor role?

CLICK APPLY, I will be in touch with all job applications.

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