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Customer Service Advisor

  • Location:

    Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18270 per annum + Excellent Benefits & Reward Performance

  • Contact:

    Jody Vickers

  • Contact email:

    jody.vickers@search.co.uk

  • Job ref:

    Req/574974

  • Published:

    about 1 month ago

  • Expiry date:

    2021-05-09

  • Start date:

    ASAP

Customer Service Advisor, Old Trafford, Manchester, £18,270 basic salary

We're working with one of the UK's leading Financial companies based in Old Trafford, Manchester are looking for talented Customer Service Advisors. With a unique take on the market, business is booming and so they're growing their team of customer service advisors. They have an excellent reputation in the market for professionalism. Their trust pilot scores speak for themselves; offering value for money and informed insights to their customers.

Further more, you don't need finance experience to do well here. If you can wow customers and exceed their expectations you'll do well. They will teach you the rest through their comprehensive and supportive training programme.

What's on offer for the role of Customer Service Advisor?

Typical with finance companies, they offer generous benefits and reward performance. In addition to a good basic salary and the chance to earn more in bonus, there are a range of benefits to suit your lifestyle:

  • A basic salary of £18,270
  • State of the art offices in Manchester
  • Excellent career progression opportunities
  • A Monday to Friday working shift pattern (8-4, 9-5 or 10-6. You will need to work 1 Saturday per month and will get a day off in lieu)
  • On site parking
  • Staff rates on products
  • Recognition schemes
  • Retail Discounts across hundreds of retailers

What to expect

Like any role in customer services you'll be taking incoming calls from customers and providing them with a world-class service, owning their query and providing the customer with what they need. There will be some admin associated with the role too.

What you'll need

You must have previous customer service experience, excel at delighting customers and be motivated to build a career in customer service. They will teach you everything you need to know and support you to become the best customer advisor you can be.

Apply now - You don't want to miss out on this one!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.