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Customer Service Advisor

  • Location:

    Northern Ireland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £17700.80 - £18824 per annum

  • Contact:

    Suzanne Sweetin

  • Contact email:

    suzanne.sweetin@search.co.uk

  • Job ref:

    Req/573751MRK

  • Published:

    about 1 month ago

  • Expiry date:

    2021-05-10

  • Start date:

    ASAP

  • Consultant:

    Suzanne Sweetin

Permanent Customer Service Agents, Paying up to £18,824 per annum Start date - April 2021 Search is currently recruiting Customer Service Agents to provide a first class service to customers of one of the best-known consumer brands in the world.

Offering a 40 hours per week, permanent contract in which you will receive 7 weeks full time training based in Newry.

What you'll need

  • Great communication skills
  • Exceptional customer service skills
  • Customer service experience (gained from Call Centre, Retail, or Hospitality)

If you are looking for a new challenge, the opportunity to join a friendly, fast growing customer service team and your customers are at the heart of everything you do then this could be the role for you

As a Customer Service Agent you will be the first point of contact for both new and existing customers. You will provide a high level of customer service via inbound calls, chats and emails and will be required to have the confidence and knowledge to ensure all customers queries are answered to the highest standard possible.

Hours of work

These roles are offering shifts between the hours of

  • 8am and 10pm Monday to Friday
  • 9am and 6pm Saturday and Sunday
  • Working 5 days from 7,
  • Working a 40 hour week

Initially you'll be home based due to the current pandemic however going forward the decision is yours if you would prefer home based or office based working. If you would like to hear more apply online today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.