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Customer Service Advisor

  • Location:

    City Of Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Levi Jackson

  • Contact email:

    levi.jackson@search.co.uk

  • Job ref:

    Req/572188

  • Published:

    about 2 months ago

  • Expiry date:

    2021-03-31

  • Start date:

    08/03/2021

Job Title: Inbound Customer Service Advisor
Job Location: Manchester City Centre
Job Salary: £20,500 rising to £21,500 plus bonus
Monday - Friday!

Do you want to start the New Year with a new job? Would your customers say that you provide amazing customer service? Do you thrive from helping people?

Their reputation as an employer is second to none; they genuinely care for their people and those who work there very much feel part of a family. They also invest heavily in training and so we guarantee you'll be supported as you get to grips with the job.

A bit about this Inbound Customer Service Advisor role;

The package for the position of Inbound Customer Service Advisor is:
* Up to £21,500 per annum plus bonus
* Group Personal Pension Plan
* Life Assurance
* Group Income Protection
* Personal & Well-being Account - Company contribution towards gym memberships
* Unum Help@hand - app for key health support services, virtual GP, mental health and physiotherapy
* Interest Free Travel Loans
* Eye care voucher
* Staff Rates on Products
* Recognition schemes - Spot awards and quarterly Shine awards
* Retail Discounts - hundreds of discounts across range of retailers
We are looking for exceptional people to join our growing Inbound Customer Service team in Manchester City Centre! You must have previous customer service experience, excel at delighting customers and be motivated to build a career in Customer Service. We will teach you everything you need to know and support you to become the best advisor you can be!
The Company:

This is your chance to work for one of the best companies in the market! They are a leader in their industry and are continuing to expand...You will be given the opportunity to grow and progress whilst receiving excellent training and ongoing development

Your day to day responsibilities will include:

* Answering incoming calls
* Acting as a first point of contact for the our valued customers
* Providing excellent customer service at all times
* General administration duties

For the position of Inbound Customer Service Advisor we are looking for the following experience:

* Previous experience of delivering exceptional customer service in any environment
* Excellent communication skills
* A passion for customer service
* A polite and professional telephone manor


You don't want to miss out on this opportunity - APPLY NOW for immediate consideration

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.