Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/492551_1533909652

  • Published:

    2 months ago

  • Expiry date:

    2018-09-09

  • Startdate:

    10/08/2018 14:58:26

Job Title: Customer Service Advisor
Job Location: Manchester City Centre
Job Salary: £17,000 - £20,000


Working for one of the leading names in insurance, we offer a friendly and fun environment, where you'll receive top training and all the support you need from day one.

There are loads of perks to working here. Generous bonus and overtime to boost your income, and a lovely subsidised canteen so lunch won't cost you the earth.


We offer:
* £17,000 - £20,000 per annum
* Profit share bonus
* Festive bonus
* 25 days holiday + bank holidays
* Subsidised Canteen
* Fantastic social environment
* Dedicated training suites
* Benefits portal including discounts at various high street stores
* Contributory pension
* Optional over-time


About us:
We are one of the fastest growing businesses in our sector and we are expanding rapidly. We are looking for great people to come and join our customer service teams!

In order to ensure we give our Customers the best service we give our Customer Service Representatives the best training and support possible.

We will guide you through the start of your career with us and continue to develop you as you progress.



The Job:
You will be taking inbound calls from customers dealing with a wide range of enquiries, ensuring that the customer's query is resolved first time and taking ownership of the call from start to finish.

You will be trained to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to.



What are we looking for?
We offer great training, so we can consider applicants from a variety of backgrounds, whether it be retail, hospitality, care worker or call/contact centre.

We are looking for positive people who understand what good customer service is and enjoy speaking to people.

A real people person, your confidence and amazing communication skills will be the foundation for the rapport you build with customers and a key part of the great service you provide.

We offer great training, so we can consider applicants from a variety of backgrounds, whether it be retail, hospitality, care worker or call/contact centre.

We are looking for positive people who understand what good customer service is and enjoy speaking to people.


If you want to work for a great company, where you can build a career and progress then apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.