Customer Service Advisor

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £18200.00 per annum

  • Contact:

    Emer O'Donovan

  • Contact email:

    emer.o'donovan@search.co.uk

  • Job ref:

    Req/489379_1533746499

  • Published:

    8 days ago

  • Expiry date:

    2018-09-07

  • Startdate:

    20/08/2018

Customer Service Advisor

If you want the opportunity to earn a competitive salary along with bonus and have a passion for people, we'd love you to join us in an exciting office in Glasgow as a Customer Service Advisor.

Your job:

As a Customer Service Advisor working in Glasgow for one of the UK's largest financial services companies you'll be earning a competitive salary of £8.75 p/h plus bonus and benefits, working in a customer focused environment with like-minded people.

You will receive incoming queries from customer regarding their car insurance, ensuring they are happy with their current policy and profiling them to establish their needs, promote car insurance features and car insurance benefits and upsell products and services.

In addition to being fully supported in the job, there are numerous additional benefits available to suit your lifestyle and boost your income:

  • Bonus & Incentive scheme
  • City Centre Location (3-minute walk from Central Station)
  • Refer A Friend Scheme (£1,000)
  • Cycle to Work Scheme
  • Free Staff Wi-Fi
  • Costa Coffee onsite (subsidised)
  • 28 days Paid Holiday

You must be fully flexible to between Monday - Friday 8am-8pm, Saturday 9am-5pm and Sunday 9am-2pm.

What we're looking for:

You'll need to be a natural listener, communicator and have experience in customer service. You'll be trained and get all the support you need to deliver a customer service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. We look for candidates with outstanding communication skills - listening, written and verbal and strong problem-solving skills and ability to overcome objections.

What you'll need:

  • To provide satisfactory references for the last 3 years
  • To have NO unspent criminal convictions
  • To be able to pass a lenient credit check

Please APPLY NOW or contact the team on 0141 272 7704 if you want an immediate telephone interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.