Customer Service Advisor

  • Location:

    Redhill, Surrey

  • Sector:

    Office Services

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Joanna Small

  • Contact email:

    joanna.small@search.co.uk

  • Job ref:

    Req/557505

  • Published:

    28 days ago

  • Expiry date:

    2020-06-11

  • Start date:

    05/06/2020 14:42:30

Customer Service - Redhill - Shift work

Even within this global pandemic my client hasn't seen a drop in business. They are just as busy than ever and need extra support to help them deal with the customers enquiries that they have coming in. As part of a customer service team you will be working to support all customer enquiries both over the phone or via email. You will be happy to work a shift pattern covering late shifts till 9pm. Based in Redhill my client are observing social distancing for those in the office although many teams are still working from home the C/S team are office based.

Duties for the role

* First point of contact for all customers
* Helping deal with system errors as well as their queries
* Updating internal systems with log of each call of what has happened and what needs to be done next
* All administrative work included in each case

This role is an exciting opportunity to join a busy team with a company that looks after its staff.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.