Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £19500.00 per annum + OTE £20,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/556486

  • Published:

    2 months ago

  • Expiry date:

    2020-05-28

  • Start date:

    ASAP

Job Title: Customer Service Advisor

Job Location: Manchester City Centre - Potential option to work from home

Job Hours: 37.5 hrs per week - Flexible shifts!

New opportunity in Manchester City Centre!!

Stay safe while you work from home as a Customer Service Advisor!

We are looking for engaging and committed Customer Service Advisors based in the Manchester area.

With the current circumstances, you will potentially work from home 50% of the time so social distancing can be adhered to in the office. the office is based in Manchester City Centre

The flexible Customer Service job offers a rate of £10 per hour.

The Customer Service Advisors will deal with enquiries from people who have queries about the CV19 pandemic and you will be expected to follow call flows to resolve the queries to a satisfactory level

To succeed in this Customer Advisor job, you will need:

  • Previous experience in customer services and the ability to relate well to people
  • The ability to support customers over telephone, chat and email
  • You MUST have your own laptop or computer with Windows 8 or 10 and home broadband
  • Your MUST have headset with a microphone (headphones are ok!)
  • Flexibility to work a rotating weekly shift pattern of 8 am - 4 pm and 1.30 pm - 9.30 pm, 37.5 hours per week.

In return, you will earn up to £10 an hour, receive excellent training and benefit from a supportive team who will help you settle in and get to grips with the Customer Advisor role.

While the Covid-19 crisis lasts, your home office will be part of our client's Manchester call centre.

In the current climate, these Customer Service Advisor roles in Manchester will be extremely popular, so please apply now and avoid missing out!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.