Customer Service Collections Advisor
Bradford - Bingley
£16,000 - £18,000 DOE
Hours: Shifts between 8am - 8pm (approx.. 1 in 4 Saturdays 8am - 1pm) (35 hours a week)
If you're looking for a vibrant and friendly call centre based Customer Service role, there has never been a better time to join our client that are expanding their team in Bingley.
As a Customer Service Collections Advisor you will get 25days holidays plus bank holidays off, free onsite parking, an onsite café, discount gym membership and loads of development opportunities including the opportunity to study towards a certificate in Debt Collection and management course available for you as you build your career.
As a Customer Service Collections Advisor you will be dealing with inbound customer service queries and you will be the first point of contact or all customers. To be successful in this Customer Service Collections role we are looking for candidates with collections experience, call centre experience, retail or hospitality experience, we are open on experience as you will receive 6 weeks worth of training.
Customer Service Collections Advisor Duties:
* Acting as the first point of contact for all customers
* Answering inbound calls professionally
* Dealing with customer queries efficiently
* Completing income and expenditure forms
* Negotiating payment plans for customers
* Responding to customers email queries
* Build rapport & reaching the best solution for each customer
As a Customer Service Collections Advisor Benefits:
* 25 days holiday (plus bank holidays)
* Free on site parking
* Free on site tea/coffee
* On-site café
* Discounted gym membership
* Local shops within walking distance
* Direct development and management courses
We would like to hear from you if you have 5 GCSE's grade A-C including Maths & English OR 2 years work experience. You must be confident in dealing with customers and be ready to start a permanent position in a fast-paced call centre environment.
If you are interested in this Custom Service Collections Advisor role and can pass a background criminal record check & credit check, please click APPLY now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.