Inbound Customer Service Advisor
Wage: £9.20 p/h (£1p/h extra paid on weekends)
Hours: Shift pattern either;
4 on 4 off 12pm - 10pm (33.25 hours)
4 on 4 off 1pm - 11pm (33.25 hours)
(Choose either shift)
Are you somebody who has a proven track record of providing Grade A customer service? Want to work for a market leading company who provide amazing benefits? Or just have a passion for providing excellent levels are customer service and looking for a new challenge?
As a Inbound Customer Service Advisor, you will be receiving a large volume of inbound calls from customers to help out with general enquiries and service. You will be expected to take ownership of each query first time to prevent repeated calls. You should be able to adapt to the needs of each individual and provide a satisfactory outcome to all enquiry's and complaints. In return, you will receive a competitive wage with £1 per hour extra on weekends, amazing benefits including free parking, good holiday entitlement, Subsidised canteen and generous discounts for the Inbound Customer Service Advisor.
The role is completely inbound and will involve all aspects of customer service, you must have extensive experience working within a customer service job previously for your application to be considered as a Inbound Customer Service Advisor.
* Recognises what an excellent customer service is.
* Have good communication skills both written and verbal.
* Be able to resolve problems quickly using initiative within a pressurised environment.
* Be able to interpret data and communicate this confidently, clearly and concisely.
* Be attentive to detail.
* Be able to deliver an excellent level of customer service.
* Be able to use a PC in a confident and accurate manner
If this sounds like you, click Apply now for an immediate telephone interview for a Inbound Customer Service Advisor.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.