Customer Service Advisor

  • Location:

    Doncaster, South Yorkshire

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    Up to £16546.00 per annum + free parking plus bonuses

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/551383rt

  • Published:

    5 months ago

  • Expiry date:

    2020-03-29

  • Start date:

    23/03/2020

Customer Service Advisor

Doncaster £9.57ph / £10.57ph on weekends!

33.25 hours per week plus benefits, bonus and overtime!

Free Parking, amazing facilities and canteen Top Class Benefits with generous discounts

Do you love interior design and home furnishings? Are you as passionate about sofas as you are about offering great customer service?

Do you have great customer service skills and are looking for that next job to give you real work life balance and time to do your own thing?

So what will you actually doing this role? Working within the Customer Services department, you'll inspire outstanding operational performance. You'll have a positive and confident approach and able to use your own initiative to handle all possible situations. We are looking for people who are as passionate about customer service and all things home related! If you've not worked in a contact centre before, don't worry, we are happy to consider people that have experience with helping others, whether this has been in retail, hospitality or within a care industry. With previous experience in customer service you'll be a team player with excellent communication skills. Working in a fast-paced environment you'll be extremely self-motivated and have excellent attention to detail. You'll be up for a challenge, and enjoy sorting out customers' problems. Requirements:

  • Great empathy and patience and be able to deal with all types of customers to ensure a resolution that everyone is happy with
  • A good telephone manner and excellent communication skills
  • Strong organisational skills
  • A positive and flexible approach to work
  • Must be IT literate and proficient in the use of Microsoft Office
  • The ability to work as part of a team

Training is for 3 weeks and you must be able to commit without any holidays, you then go straight onto your rota so you'll be able to plan your life and forge a great career with one of the best known brands on the high street

The hours will be working rolling rota 4 on 4 off including weekends

10am - 8pm OR 8am - 6pm OR 1pm - 11pm - you choose which shift suits your lifestyle!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.