Customer Service Advisor

  • Location:

    Hove, East Sussex

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Tina Goss

  • Contact email:

    tina.goss@search.co.uk

  • Job ref:

    Req/552120

  • Published:

    4 months ago

  • Expiry date:

    2020-03-21

  • Start date:

    19/02/2020 12:17:48

If you're based in Hove and want to earn up to £21,150 a year, plus incentives, working for renown cellular company, this could be your next career full-time opportunity as a Customer Service Advisor.

The role:
As a Customer Service Advisor working in a new, modern call centre in Hove, you'll be joining an inclusive and welcoming team. Your working hours are Monday - Thursday 8.30 - 5.30 and Fridays 8.30 - 4.15. So, no weekend work is ever required to allow you to maintain a healthy work/life balance.

In addition to being fully supported in your CS full-time role, lifestyle and financial benefits include:
? Bonuses based on attendance, targets and performance.
? 22 days' annual leave, plus 8 bank holidays.
? Travel benefits.
? Training plan and career progression

You'll need to be a great communicator who can relate to customers and provide solutions for them. As such, you may have previous experience in retail customer service or as a sales assistant, although it's not vital. What's most important is that you bring energy and enthusiasm to the role every day. A good knowledge of Microsoft Excel is beneficial.

As the Customer Service Representative you'll be taking inbound calls from customers dealing with a wide range of enquiries, ensuring that the customer's query is resolved the first time. You'll take ownership of the call from start to finish. Our clients inclusive customer service team will make you feel very welcome; they're a social bunch! They'll ensure you will be trained to deliver a customer service that is consistent, friendly and reliable so that their customers feel valued, understood and listened to.

If you think you have what it takes for this Customer Service Advisor role, apply here today. We have a number of start dates, with immediate starts (once all checks are done) in time for the summer holidays.



REF:

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.