Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/552010

  • Published:

    5 months ago

  • Expiry date:

    2020-03-19

  • Start date:

    18/02/2020 16:42:04

Job Title: Sales and Customer Service Advisor

Job Hours: Mon-Fri NO WEEKENDS!

Job Location: Manchester

Job Salary: £Up to £20,000 plus Bonus OTE £26,000

Benefits for the role of a Sales and Customer service advisor are:

  • Amazing office environment with a great company culture
  • Progression opportunities
  • Paid Holidays and bank holidays off
  • Pension Scheme

Are you looking for your next challenge?

Are you proactive, personable and great at building customer rapport?

We are looking for an engaging Account Manager to join our team based in Manchester! The successful candidate will have a proven track record in providing a high level of customer service. You will be the first point of contact for customer queries via both telephone and email, working closely with our support teams and branch network to efficiently track, monitor and resolve all customer inbound queries in a timely manner. We are on the hunt for someone who is proactive and not afraid to pick up the phone!

Duties:

  • Incoming calls and emails from existing customers
  • Overseeing daily operations of customer accounts
  • Solving both routine problems and complex customer enquiries and issues
  • Responding to customer emails

We need someone with a strong sense of personal responsibility and accountability (put simply, someone who make things happen), the ability to think on their feet and someone who is determined, resilient and self driven to succeed.

If you believe that this is the role for you then get in touch ASAP for immediate consideration. Please contact Sam McGurty on 0161 835 8638 or send your cv to Samantha.mcgurty@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.