Customer Service Advisor

  • Location:

    Hamilton, South Lanarkshire

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Lynne Strang

  • Contact email:

    lynne.strang@search.co.uk

  • Job ref:

    Req/548736

  • Published:

    5 months ago

  • Expiry date:

    2020-03-08

  • Start date:

    09/03/2020

Customer Service Representative | Hamilton | £9.20/hour

Shifts: between 8am - 8pm Monday - Friday and working 1 in 8 Saturdays

Full time: 36.25 hours per week

Do you enjoy helping to put a smile on customers' faces? Is customer service where you feel at home?

Then we might have a Customer Service Representative role that is right up your street.

Join a nationwide loved company that, believe us, you wouldn't want to miss working for. Their reputation is second to none and you could say that their Christmas ads are up there too! Feel part of a supportive family environment where they invest heavily in staff training and development. It is a great place to progress your career.

The Customer Service Representative

Being their first point of contact, you'll make customers feel valued with an exceptional customer experience. Often calls can be challenging and customers may be impatient, but you will always maintain a friendly and professional manner to provide the best resolution to their query.

You will represent the company as a brand ambassador, taking ownership of customer queries and efficiently solving complaints or problems across a wide range of platforms including telephone, email, chat and social media.

What you'll need as a Customer Service Representative

Ideally you'll have previous telephone based customer service experience, but if you've worked in retail or hospitality, or in any customer-facing job, we would love to hear from you too!

We want to hear from driven, confident and proactive people with excellent communication and IT skills.

Sounds good? Click APPLY NOW and join our team of customer service representatives, you won't regret it.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.