Customer Service Advisor

  • Location:

    Sale, Cheshire

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Eleanor Chisholm

  • Contact email:

    eleanor.chisholm@search.co.uk

  • Job ref:

    Req/550347

  • Published:

    5 months ago

  • Expiry date:

    2020-03-04

  • Start date:

    03/02/2020 09:15:15

Job Title: Customer Service Advisor
Salary: £19,500
Bonus: 5% annual
Location: Sale, Manchester
Hours: 8.30am-6.30pm
Days: Monday - Friday

Do you have a passion for customer service and helping people?

We are on the hunt for amazing advisors to join our team to provide support and advice in a professional, informative and helpful manner.

Why join our team based in Sale:

* Amazing Modern Office
* Life assurance
* Pension
* 40% Aviva product discounts
* 25 days holiday
* Childcare vouchers
* Travel season ticket loans
* Cycle to work schemes
* Free Parking on Site

The role as a Customer Service Advisor:

* Supporting with the systems used in a quick and effective manner
* Promoting the functions and demonstrating how to use the technology
* Explaining the impact the technology can have on business efficiency
* Delivering exceptional service in line with company policies and KPIs
* Maintaining and completing updates on the systems ensuring compliance

What we expect from our Customer Service Advisors:

* Previous experience of working in a customer service role in n office or contact centre
* Ability to demonstrate an understanding of working with systems and tech
* Strong computer skills with a good understanding of literacy/mathematics

We are shortlisting for this role immediately so please apply with an up to date CV if you are interested



Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.