Customer Service Advisor

  • Location:

    Prescot, Merseyside

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    £18500.00 - £19000.00 per annum

  • Contact:

    Adam Molyneux

  • Contact email:

    adam.molyneux@search.co.uk

  • Job ref:

    Req/549501

  • Published:

    5 months ago

  • Expiry date:

    2020-02-23

  • Start date:

    ASAP

Customer Service Advisor

  • Location: Prescot
  • Salary: £18,500 to £19,000 (dependant on experience)
  • Hours: Monday to Friday

My client based in Prescot is looking for a Customer Account Manager to join their expanding team. The role involves handling calls from clients and managing their existing accounts. The position comes with a salary of £18,500 to £19,000 dependant on experience. The hours of work are Monday to Friday during the core hours of 9:00am to 5:30pm however on occasions you may be required to work between the hours of 8:00am and 6:30pm.

The main duties of an Account Manager are;

  • Managing a portfolio of existing client accounts
  • Building and growing on current relationships through business development
  • Able to explain and provide information to clients on the services offered
  • Ensure all compliance is completed and up to date
  • Reporting to and liaising with the Business Manager
  • Making and receiving calls from customers
  • Ensuring all work is compliant
  • Maintaining and developing relationships with customers

To be considered for the position of Customer Account Manager you must;

  • Have excellent communication and organisation skills
  • Be self-motivated
  • Come from a customer/client services background
  • Possess the ability to priorities workloads
  • Professional Outlook
  • Must be able to work as a Team
  • Confident and Positive Outlook
  • Excel skills

If you feel you have the right experience for this position then please apply online.

 

 

KEYWORDS: inbound; outbound; customer service; account manager; admin; helpdesk;

 

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