Customer Service Advisor

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    pension, bonus, xmas shut down, progression

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/549135

  • Published:

    6 months ago

  • Expiry date:

    2020-02-21

  • Start date:

    22/01/2020 08:28:10

Job Title: Customer Service Advisor
Job Type: Permanent
Location: Stockport
Salary: £18k

Monday - Friday office hours!!


We are currently looking for Customer Service Advisor to work in a fantastic and vibrant office in Stockport and are looking for an individual, with great attention to detail and excellent communication skills.

For the position of Customer Service Advisor, you will receive:

* Training and full support throughout
* Free onsite parking
* Great offices
* Flexible benefits package
* Fantastic social environment
* Career progression


The Customer Service Advisor Job:

* Deal with customer complaints in order to ensure first class service is maintained(email/telephone)
* Provide and champion outstanding customer service throughout the business
* Dealing with customer calls, emails and live chat offering the best advice and solutions
* Working to strict SLAs and adhering to company time frames
* Understanding the customers needs and effectively setting up new accounts
* Take full ownership of customer enquires and deliver
* Contribute ideas to improve processes within the team



Have you got the following experience or skills?

Strong communication skills
Exceptional customer service skills
Ability to multi-task whilst working within a quality driven environment
Problem solving skills

Then we want to hear from you! Please apply online now…

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.