Customer Service / Renewals Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    monthly bonus, no weekends

  • Contact:

    Anna Wildman

  • Contact email:

    anna.wildman@search.co.uk

  • Job ref:

    Req/548178

  • Published:

    6 months ago

  • Expiry date:

    2020-02-12

  • Start date:

    13/01/2020 15:28:30

Job Title: Customer Service / Renewals Advisor

Job Location: Manchester City Centre

Job Salary: £21,000 basic salary + bonus

Job working hours: Mon-Fri 10am - 6.30pm

We are currently expanding our Renewals and Customer Service team therefore we are on the hunt for someone who is passionate about delivering exceptional customer service. We are based in the heart of Manchester City Centre near to all major transport links, but as the hours are 10am-6pm you will miss the morning rush! This role is very varied, providing a great opportunity for someone looking to enhance their customer service skills further.

The package of a customer service/renewals agent is:

£21,000 basic salary
Uncapped bonus (OTE £25,000)
25 days holidays + bank hols PLUS MORE (up to 42 days per year)
Great Pension Scheme
Great working hours - No weekends!
Life Assurance
Based in central Manchester
Your day to day responsibilities will include:

Making calls to existing clients in order to renew current services.
Providing customers with world class customer service
Having an excellent understanding of the business in order to provide customers with a knowledgeable service.
For the position of Customer Advisor we are looking for the following experience:

Previous experience in a customer focused sales environment
Ideally phone based customer service experience
Ability to work in a fast paced environment
Excellent communication skills

Please apply now with your up to date CV to be considered for this opportunity!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.