Customer Service Advisor

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £18000.00 - £20000.00 per annum + Excellent Benefits

  • Contact:

    Ben Bradley

  • Contact email:

    Ben.Bradley@search.co.uk

  • Job ref:

    Req/546288

  • Published:

    6 months ago

  • Expiry date:

    2020-01-26

  • Start date:

    12/01/2020 13:32:04

Are you looking to work for a small start up tech company based in Edinburgh city centre? Are you a customer service professional that is pro-active and able to think outside the box?

I have a fantastic, rare opportunity to join a tech company in Edinburgh as a Customer Service Advisor. This customer service role is a little bit different from the norm as you will have lots of exposure to different things within the business.

So what will you be doing?

You will be taking calls from customers that may be experiencing technical issues with products from my client, troubleshooting those issues while still delivering exceptional service. This business really does go over and above for their customers!

You will also be dealing with queries that come in by email and also across all of their social media accounts along with responding to reviews that appear on review websites. This role will be very varied so we need someone who is able to think on their feet, ask questions of the wider team when they don't know the answer and ensure the customer is put at the heart of every decision that's made.

So what's on offer for you?

A brilliant working environment where the products your dealing with are rated very highly. A fantastic starting salary of between £18,000 and £20,000 depending on your experience along with Monday to Friday working!

If you love technology, you will love this business! Get in touch for more information!

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