Customer Service Advisor

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Sinead Quinn

  • Contact email:

    sinead.quinn@search.co.uk

  • Job ref:

    Req/544904

  • Published:

    6 days ago

  • Expiry date:

    2020-01-02

  • Startdate:

    13/01/2020 14:24:38

If you're going to be in the market for customer services work in the new year then you must not miss the opportunity to work with one of the UKs leading Banks. Wouldn't it be great to get work lined up for the new year; a fresh start with a great company?

Starting in January, they are offering six month contracts to the very best customer service experts in the market with a view to securing a permanent role.

Not your typical temp job, they will invest in your training and make you feel welcomed and supported in the role so that you can provide the world-class levels of customer service that their customers are used to.

As you'd expect the banks need to be available for customers 24/7, so you'll be flexible to work on a rota basis between 7am and 11pm. Although there may be some late shifts, they pay a generous unsociable hours up-lift on the hourly rate - think about all that extra cash you could be earning.

What you'll be doing

As a customer service advisor here you'll be working solely on the telephony side of the business, helping customers with their debit card queries and transactions.

It's fast-paced where you'll be expected to deliver a consistently exceptional service Customer satisfaction and brand reputation are everything.

What you'll need

Previous customer service experience is ideal however our client will consider school leavers and applicants from alternative industries.

Attitude, behaviours and ability to demonstrate the competencies required in the role are paramount. If you have previous experience of working in a bank or a call centre then all the better.

If you have a flair for relating to people, passionate about meeting and exceeding customer expectations and take a logical approach to solving queries and problems, then we would love to hear from you.

January may seem like ages away, but in reality it isn't, especially as we would need to complete all the referencing checks (including a credit check) before you start.

Apply now to ensure you don't miss out.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age