Customer Service Advisor

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Call Centre

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Bianca Layton

  • Contact email:

    Bianca.Layton@search.co.uk

  • Job ref:

    Req/543117

  • Published:

    7 months ago

  • Expiry date:

    2019-12-27

  • Start date:

    06/01/2020

We have exciting opportunities for exceptional Customer Service advisors to join a leading finance company based in Leeds LS11.

Want to work for a reputable global finance business?
Want to work for a company that rewards hard work and commitment?
Would you like to work in a state of the art facility?
Does free parking sound good?
It's also 10 minutes from the local train station?

If you're confident that you can pass a credit check then Apply now!!

Customer Service Advisors
3 month Contract - Perm for the right candidate
Leeds
£9.52 per hour
Start Date - January 2020

You will be responsible for:
* Dealing with incoming telephone calls
* Assisting customers with their enquiries
* Ensuring that every customer receives a positive customer experience on every contact
* Promote the brand positively maintaining brand integrity

Shifts:
* You will work 5 days (35 hours) per week on a 4 week rolling rota
* Monday to Thursdays opening hours are 8am to 8pm, Friday 9am to 5pm and Sat 9am to 12pm.
* You will get your rota 4 weeks in advance so you can plan you personal life around work.

The ideal candidate will have:
* Excellent verbal and written communication skills
* Customer Service background
* Ability to multi-task
* Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times
* Resilience to take high volume of calls on a daily basis
* Ability to explain products
* Driven to hit targets
* Work well in a team and on own initiative
* Ability to listen and build rapport and understanding with customers

If this role sounds of interest to yourself please apply today with your CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age