Customer Service Advisor

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Contract

  • Salary:

    £10.36 - £11.36 per hour

  • Contact:

    Paul MacBeth

  • Contact email:

    paul.macbeth@search.co.uk

  • Job ref:

    Req/540030

  • Published:

    4 days ago

  • Duration:

    3 Months

  • Expiry date:

    2019-11-10

  • Startdate:

    11/10/2019 09:15:30

Customer Service Representative

Do you have a passion for customers, customer service, or want to give your career a much-needed energy boost by breaking into the world of customer service? One of the UK's leading energy firms has a fantastic opportunity offering customer service roles to those with or without experience in Cumbernauld, North Lanarkshire.

Your role:
As a customer service representative you will work flexibly on a three-month temporary contract at a rate of £10.36 per hour between the hours of 8 am - 10 pm during the week and work Saturdays on a rota basis.

What we're looking for:
We're looking for great people who can think on their feet; you never know what questions or issues a customer might contact you with, and someone who has brilliant communication and client advisor skills.

You don't need previous call centre experience, but a background in customer service in retail, bars, restaurants, hotels or a care home is a bonus. You will be trained and get all the support you need to deliver a customer service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to.
The working environment is busy and vibrant, and you'll take calls on a wide range of customer queries.

What you'll need:
● To provide satisfactory references for the last three years.
● To be able to pass a basic credit check and CRB check.
● You will be extremely customer-focused and strive on going over and above to deliver excellent results.

These customer service jobs won't be around for long, so please apply today, and a member of the team will be in touch to discuss your application.

Search is an equal opportunities employer and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age