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Customer Service Advisor

  • Location:

    Dundee, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £8.72 - £9.10 per hour + Guaranteed Full Time hours, immediate start

  • Contact:

    Christopher Keay

  • Contact email:

    christopher.keay@search.co.uk

  • Contact phone:

    0141 272 7712

  • Job ref:

    Req/563174MKT

  • Published:

    about 2 months ago

  • Expiry date:

    2020-11-19

  • Start date:

    11/11/2020

Christmas is coming! Earn £8.72 rising to £9.10 after 3 months

We're on the look-out for customer service advisors to join this household name as they ramp up their staffing levels in the run up to Christmas and to meet the increasing numbers of online customers who are choosing to shop from home.

In the same vein, this customer service job in Dundee is working from home too. So you will be able to enjoy your job from the comfort of your own home which means…

  • No petrol or bus fare
  • No time wasted in traffic
  • No over-spending at lunchtime

All you need is reliable Wi-Fi and a quiet place to work, the rest of it; tech, and training will be provided.



What's involved?

Taking a mix of inbound calls and replying to customer emails; resolving their queries at the first point of contact.

You'll be working 30-36 hours per week from home, but with the first two weeks in training in their call centre on the Dryburgh Industrial Estate in Dundee.



What you'll need

  • You'll be customer focused and enjoy the interaction with people
  • Strong written skills and know your way around a PC
  • Reliable Wi-Fi and a quiet place to work
  • Live within an hour of Dundee


What you'll get

  • Industry leading training from Customer Service experts
  • £8.72 per hour, rising to £9.10 after probation
  • Guaranteed Full Time hours
  • Equipment and technical support for working from home

If you have previous customer service experience, ideally within a call centre or retail, then apply today.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.