Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Chris Sims

  • Contact email:

    chris.sims@search.co.uk

  • Job ref:

    Req/536447

  • Published:

    23 days ago

  • Expiry date:

    2019-11-21

  • Startdate:

    ASAP

Job Title: Inbound Customer Service Advisor

Job Salary: Up to £18k basic

Job Location: Based in Manchester

25 days holiday + your Birthday! Flexible benefits package including dental and medical, Great offices with excellent facilities on site + much more!

This is a great opportunity for an experienced call centre based customer service advisor to work for a smaller but established and expanding company based in Wythenshawe, Manchester. If you would like to be part of a customer service team where customer experience really matters and where you will get recognised for the effort you put in to providing the customers with a positive experience, then this could be the role for you.

On a day to day basis you will deliver first class customer service and will be responsible for queries, problem & complaint resolution. You will take full ownership of customer queries and see them through to resolution. You will be experienced in working to KPI's and service levels and will routinely go the extra mile to help a customer.

The Package

  • Salary: up to £18k basic (depending on experience)
  • 25 days holidays + 1 day for your birthday + UK Bank Holidays.
  • Amazing offices
  • Free on site parking
  • Pension Contributions upon completion of probation
  • Life Assurance upon completion of probation
  • Private Medical Insurance available after 1 year's continuous service
  • Dental and Optical scheme available after 2 year's continuous service

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.