Customer Service Advisor

  • Location:

    Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    pension, bonus, progression, onsite restaurant, discount

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/536335

  • Published:

    17 days ago

  • Expiry date:

    2019-10-06

  • Startdate:

    06/09/2019 12:41:54

Job Title: Customer Service Advisor
Job Location: Manchester City Centre
Job Salary: £17,000 - £20,000


We are looking for great people to join a fantastic Customer Service Team for a leading business in Manchester City Centre!!

No experience Needed!!

You just need a great personality!


The package for the position of Customer Service Advisor is:

* £17,000 - £20,000 per annum
* £250 cash payment after 3 months and another £250 after 9 months
* Profit share bonus
* Festive bonus
* 25 days holiday + bank holidays
* Subsidised Canteen
* Bonus scheme
* Fantastic social environment
* Dedicated training suites
* Benefits portal including discounts at various high street stores
* Contributory pension
* Optional over-time


The company:

As a leader in the industry, this fantastic insurance company continues to grow, offering lot's of opportunities for progression. They recognise and reward people who work hard and go the extra mile!

We are on the lookout for great candidates, who enjoy speaking to people and want to work in an exciting environment, with lots of fun incentives!


The job:

As a Customer Service Advisor you need to be passionate about delivering exceptional customer service.

The role will involve:

* Answering inbound calls, responding to customer enquiries
* Help customers via, email, internet and other hi-tech communication methods
* Gathering information from customers
* Problem solving


For the position of Customer Service Advisor we are looking for the following experience:

* Customer Service experience in any environment, eg: call centre, retail, hospitality, care, hairdressing, support worker
* Ability to problem solve and take ownership of each customer query
* Excellent communication skills
* A passion for customer service



Apply online now to be considered for this position

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.