Customer Service Advisor

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    NO WEEKENDS BONUS

  • Contact:

    Eleanor Chisholm

  • Contact email:

    eleanor.chisholm@search.co.uk

  • Job ref:

    Req/534423

  • Published:

    about 1 month ago

  • Expiry date:

    2019-09-18

  • Startdate:

    19/08/2019 09:54:31

Customer Advisor
Stockport
£17k + Bonus
Monday - Friday 9-5.30

We are looking for a highly experienced customer service advisor who is passionate about delivering the very best for their customers/clients.

If you are looking to work for a company that is a market leader within financial services and also will take your progression seriously then this is the role for you!

What benefits will you get for the Customer Service Advisor:

* 22 Holidays plus bank holidays
* Buy and Sell holiday scheme
* Career progression
* Attendance bonus
* Shopping day at Xmas
* Newly refurbished offices

The Company Based in Stockport:

As previously stated they are recognised within the financial services industry and are in a period of continuous growth. This company will offer you lot's of opportunities for progression. They recognise and reward people who work hard and go the extra mile!

Their customers expect the best support from start to finish so you will be driven to reach out to all parties involved and ensure that they get what they need. Staff training is paramount and continuous support will be given

The Customer Advisor Job Based in Stockport:

As a Customer Advisor you need to be working on behalf of clients and dedicated to deliver exceptional.

Your Day to Day duties include:

* Liaise with both customers and clients
* Resolve complaints from customers.
* Takes necessary steps to investigate
* Gather all the relevant documentation

What we're looking for from our Customer Advisor:

* Positivity is a must this is a non negotiable trait we require from Advisors
* Experience at working in the financial service industry would be ideal but full training will be given
* An effective communicator who can manage customer expectations
* Strong inter-personal skills and investigative skills will be essential
* Our team is fun, social and friendly so a great personality is essential!

If you want to work for a great company, where you can build a career and progress then apply now

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.