Customer Service Advisor

  • Location:

    Huddersfield, West Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £17500 - £22000 per annum + Bonus + Benefits

  • Contact:

    Jumanah Al-Keshmiri

  • Contact email:

    jumanah.alkeshmiri@search.co.uk

  • Job ref:

    Req/533400

  • Published:

    4 days ago

  • Expiry date:

    2019-11-08

  • Startdate:

    ASAP

Customer Service Advisor
Huddersfield, United Kingdom
£17,500 + Bonus + Benefits

Are you seeking a progressive career within a thriving organisation that is committed to developing their people to deliver a first class service?

If you answered YES and you consider yourself to be an experience customer service professional then we want to hear from you! We are also interested in hearing from you if you have prior experience of handling Personal Injury and/or Liability Claims.

Due to record growth and success, we have been appointed by one the UK's largest independent claims management company to seek out experienced customer service advisors in the West Yorkshire region.

Responding to incoming enquiries and providing sound and trusted advice, you will be solely responsible for building effective relationships with clients, through appropriate use of questions, clarification and language, to ensure the customer experience is enhanced. This role will ultimately see you identifying potential clients which meet the relevant criteria with the intention of introducing them to specialist panel solicitors.

The ideal candidate will be articulate and professional with the ability to organise and prioritise work efficiently, with a commitment to delivering first class customer service. In order to be considered as an applicant for this vacancy you MUST possess at least one year's customer service experience.

Hours:

Monday - Thursday: 10am - 6.30pm
Friday: 9.45am - 6pm

The firm's offices are located close to the motorway network and within walking distance of the railway station, making this role an easy commute from Leeds, Wakefield, Sheffield, Bradford, Halifax and Manchester.

In return, the successful applicant will not only receive a competitive salary as well a generous and achievable monthly bonus scheme, but also exceptional opportunities to develop and progress with an organisation which truly believes in investing in its employees.

Click apply or contact us direct to find out more.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.