Customer Service Advisor

  • Location:

    Bury, Greater Manchester

  • Sector:

    Call & Contact Centre, Sales

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum + OTE £30,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/532987

  • Published:

    4 months ago

  • Expiry date:

    2019-09-04

  • Startdate:

    ASAP

Job Title: Customer Service Advisor

Job Location: Bury

Job Salary: £21,000 per annum

Are you interested in customer service and/or sales?

Are you looking for a new career in the customer service industry?

Opportunity for career progression!

The role:

The role of the customer service/sales consultant is to liaise with various network owners and contractors to provide satisfactory customer service. The applicants for the customer service/sales consultant will need a full understanding of the company, their products, and the service and industry knowledge. The customer service/sales consultant will be expected to understand the internal workings of customer's businesses.

All training will be provided to successful applicant/s.

Day to Day responsibilities of the customer/sale service consultant includes:

  • Producing sale quotes to customers on a daily basis.
  • Contacting third parties to request quotations, job specifications, work commencement dates etc.
  • The customer part of the role, you will be keeping in contact with customers on a daily basis.
  • You will responsible for contacting customers with job statuses and maintain relationships to understand customers' requirements and manage their expectations.
  • Participation in further training and development.
  • Cross selling company products to clients.
  • Attending client meetings.

The company:

Our client is based in Bury. They are an established business with over 60 years experience and a major competitor within their specific industry. The business prides themselves on delivering first-rate customer service experience. Their business' goal is to work together to reward, train and develop staff and acknowledge performance and individual abilities. If you want to join a company that is passionate about its customers and really looks after its staff, this is the role for you.

For the position of Customer Service/Sales Consultant, we are looking for the following experience:

  • Ability to work, self manage, prioritize work, and meet targets based on timescales.
  • Ability to work to deadlines in a challenging environment.
  • Ability to work as an individual and a part of a customer service team.
  • Demonstrate attention to detail.
  • Demonstrate problem solving skills with a proactive approach.

The package for the position of Customer Service/Sales Consultant is:

  • £21,000 per annum
  • 20 days annual leave
  • Monday to Friday hours
  • Early finish on Fridays
  • Free onsite parking
  • Close public transport links

Like the sound of job? Apply online now for immediate consideration!

Keywords: Business2Business, Bury, customer service, contact centre, sales, sales consultant, customer service/sales consultant, full time, Business2Consumer.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.